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• Rental item delivery service is limited to accommodation facilities within Japan.
• We may need to check with the accommodation to see if delivery is possible.
• Please enter any necessary information in the "Order Special instructions" section.
• We may contact you by email regarding the contents of your request.
• Please note that if the content is incomplete or we are unable to confirm it, we may cancel your order. In that case, we will notify you by email and proceed with the refund procedure.
• Once your reservation is complete, we will send you a reservation number and usage guide by email within 2-3 business days.
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